A clear note from us

We are building something new for people who care about better phones. Until then, this website is informational.

This policy explains what we collect, why we collect it, and the choices you have.

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01. The short version

www.hellonauts.com is not currently selling products or services through this website.

We only collect information you choose to share with us, plus limited technical information needed to keep the site working and understand how it is used.

We do not currently collect payment information.

There is no checkout, order processing, or payment card storage on this website.

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02. Information we collect

Depending on how you use the website, we may collect:

• Contact details such as your name, email address, phone number, and country or region when you provide them.

• Messages and preferences included in an inquiry or sign-up, including whether you would like future updates.

• Technical information such as IP address, browser type, device information, approximate location, pages viewed, and referring links.

• Cookie information from technologies that remember preferences, measure site use, or help protect the website.

We collect information directly from you, automatically when you visit, and, where relevant, from service providers that help us operate the website.

Please do not send sensitive personal information through a contact form.

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03. How we use information

We use personal information only for purposes such as:

• Responding to questions and requests.

• Sending launch or product updates when you have asked for them or consent is otherwise required.

• Understanding and improving the website and its content.

• Preventing abuse, protecting security, and troubleshooting technical issues.

• Meeting legal obligations and enforcing our terms.

We do not use your contact information for unrelated marketing without a lawful basis and, where required, your consent.

You can unsubscribe from non-essential updates at any time by contacting us.

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04. Cookies and analytics

Small files, useful context

We may use cookies or similar technologies to keep the website secure, remember choices, and understand which pages are useful.

Where applicable, non-essential analytics or marketing technologies will be used only with the choices required by law.

You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

If we add a cookie preference tool or new tracking technology, we will update this policy and provide any required notice or choice.

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05. Sharing and disclosure

We may share the minimum information needed with trusted providers that support our work, such as website hosting, analytics, email delivery, customer support, and security.

These providers may process information only to provide services to us and under appropriate contractual or other safeguards.

We may also disclose information when required by law, to protect the rights and safety of www.hellonauts.com or others, or as part of a business transfer such as a merger, financing, or acquisition.

We do not sell personal information, and we do not share it for cross-context behavioural advertising on this informational site.

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06. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described here, including to respond to you, maintain records, resolve disputes, and meet legal requirements. Retention periods vary by the type and purpose of the information.

Responsible handling

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

Limits to remember

No website or transmission can be guaranteed completely secure. If you believe your interaction with us is no longer secure, contact us promptly.

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07. Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information.

You may also have the right to object to or limit certain processing, withdraw consent, or appeal a decision where local law provides that right.

To make a request, email info@hellonauts.com with enough detail for us to understand and verify it.

We will not discriminate against you for exercising a privacy right.

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08. Children, links, and policy changes

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

The website may link to third-party sites. Their privacy practices are governed by their own notices, not this policy.

We encourage you to read them before providing information.

If www.hellonauts.com begins offering products or services, we will update this policy before or when those activities begin to explain payment processing, order fulfilment, shipping, accounts, and related uses.

We may also update this policy as the website changes.

The date at the top shows when it was last revised.

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09. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

You and we agree to the exclusive jurisdiction and venue of the state and federal courts located in San Francisco County, California, and each party waives any objection to that venue. Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property.

 

Have a question?

We’re listening. — info@hellonauts.com

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